Billing and shipping address must match in order to fulfill your order to help deter fraud. Shipping times and prices may vary, due to increases at USPS. Please allow 5 to 8 business days for some Serving / vanity trays are made to order, and curing time of resin. Brickhouse Collections is not responsible for lost or stolen packages. All packages comes with insurance and tracking through usps. If package is lost or stolen please contact usps with tracking number.